The Repair Shop’s Kirsten Ramsay ‘knocked sideways’ by guests moving story

The Repair Shop’s Kirsten Ramsay ‘knocked sideways’ by guests moving story


The Repair Shop guest emotional about restored doll

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The BBC’s Repair Shop sees a team of Britain’s most skilled and caring craftspeople who rescue and resurrect items their owners thought were beyond saving. A firm favourite on the team is ceramics worker Kirsten Ramsey who has been branded “the Queen of the invisible fix”. She recently spoke about a particular story which blew her away and impacted her emotionally.

Earlier this year, Kirsten recalled a particular guests story who she described “knocked her sideways”.

She explained: “I don’t believe there’s any one of us that hasn’t shed tears at some point, it’s very difficult not to get involved sometimes.”

The customer in which she was referring to brought in a treasured piece of family memorabilia, a teapot, which was in memory of his young daughter who had passed away.

“I think it’s always hard when it involved the death of a child,” Kirsten continued to The Sun: “It was extraordinarily emotional, I didn’t have any warning of that coming,”

She didn’t go into too much detail, but she explained that the moment was emotional for her as she had been through something like that herself.

“I do have some sort of personal experience of that myself, it knocked me sideways if I’m honest,” she admitted.

Reflecting on her life’s work, she explained that she had worked for the antique’s trade and museums, however always favoured doing work for individuals.

 She also recalled the pressure she feels after hearing someone’s story and how much her work on their item means to them.

“To be honest, it just feels like an incredible privilege. Yeah, it really does put the pressure on sometimes when you’ve heard the story.”

Kirsten went on to dismiss any thoughts the process could be a “burden”, branding her entire experience on the show as a “pleasure”.

Despite her recurring appearances on the TV series, followers of Kirsten will know that she doesn’t reveal her private life at all. 

Her Instagram is full of strictly Repair Shop business and where she shows off her newest ceramic projects.

In 1995, Kirsten established her own business as a professional Ceramic Restorer and Conservator in Brighton.  

Clients include well-known collectors and she has established long term professional relationships with clients from the antique trade and private collectors in the UK and abroad.

Kirsten specialises in the restoration and conservation of oriental and European ceramics and a wide range of other related materials, earthenware, painted plaster, alabaster, enamels, glass, cloisonné, and micro mosaic.

Her business is what led to her role on The Repair Shop after she was approached by BBC recruiters to join the show.

She joined the show in 2017 with over 25 years of experience in the field, training at the prestigious West Dean College.

Though people are already fans of her work she is still trying to impress people by developing new skills on the show.

Kirsten often appears alongside fellow restorers Suzie Fletcher, Will Kirk. and Jay Blades on the BBC show.

The Repair Shop airs Wednesdays at 8pm on BBC One. 
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